ABOUT REFUNDS
REFUNDS
Your satisfaction is our top priority. If for any reason you are not completely satisfied with our services, we offer a 30-day money back guarantee for new accounts.*
*New accounts are entitled to a 30-day money back guarantee. Excludes tax, processing and registration fees.
Products purchased from Rebel Internet Systems & Technologies, LLC may be refunded only if cancelled within the following time frame:
- Annual Plans: Within 14 days of the date of the transaction.
- Monthly Plans*: Within 48 hours of the date of the transaction.
*Monthly Plans include all plans with less than a 1-year agreement
To cancel your hosting services, please submit a ticket via the support portal.
GIVE US THE OPPORTUNITY TO MAKE IT RIGHT
Before proceeding with canceling your service, please give us the opportunity to meet your needs or correct the issue that is preventing you from having complete satisfaction.
Our support staff is always available to take your call or email and will work diligently to correct any issue in service your are experiencing.